Work at Maymont

Maymont Foundation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are always looking for talented professionals to join our organization. Email your resume and cover letter.

Custodian

Maymont is looking for a full-time custodian to work a variable shift including weekends, holidays and nights. The custodian, under the general supervision of the Lead Custodian, has the primary responsibility for cleaning internal and external areas of Maymont which promotes overall health and safety for the staff and general public. In addition the incumbent is responsible for setting up for meetings and rental and special events.

Essential Functions:

  • Clean and refill, and stock paper products in both public and staff restrooms before daily opening
  • Empty trash and recycling containers in both interior and exterior public areas and offices
  • Setup for meetings, rentals, and special events including providing additional cleaning attention before, during and after site rentals; moving and setting up chairs, tents, and tables; and setting up refreshments for meetings and events
  • Clean and stock public and staff restrooms before daily openings and as needed throughout the day
  • Keep gutters free of debris
  • Clean and provide floor care for administrative offices and public spaces (classrooms, rental space, etc.)
  • Reports the following to the Lead Custodian: presence of animals, vermin or insects, the need for cleaning supplies in advance, water leaks or other maintenance needs, and any/all health or safety hazards
  • Minor plumbing repairs such as urinal and toilet repairs, unclogging drains, and stocking supplies
  • Clean glass entrance doors, and clean building windows as needed
  • Inspect for light bulb outages throughout public spaces (interior and exterior) and replace light bulbs as needed
  • Other duties as assigned

Education & Experience:

  • One (1) or more years of experience in custodial services and/or building maintenance
  • High school diploma
  • Ability to understand and carry out routine oral and written instructions
  • Ability to work both independently and with others
  • Ability to work a flexible schedule that includes evenings, weekends, and holidays
  • Must be in possession of a valid driver’s license and be subject to a DMV background check
  • Valid VA Driver’s License required

Physical Demands:

  • Frequent sitting, standing and walking for extended periods, frequent climbing, bending, stooping and lifting up to 50 lbs.
  • Ability to safely operate a motorized vehicle, a camera, and small hand tools
  • Ability to work inside and outside in all weather conditions
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Guest Experience Associate

The Maymont Foundation is seeking a Part Time Guest Experience Associate to provide excellent customer service and a welcoming environment to delight, educate and inspire all guests at Maymont. The associate will serve as a brand ambassador before, during and after guests’ visits including incoming phone calls, email queries and on-site assistance. The Associate will stay informed of Maymont programs, services, exhibits, opportunities for support, and FAQs and ensure dissemination of accurate and timely information to guests and staff. In addition, the incumbent will handle admissions, vending, retail merchandise, and on-site fundraising and experience sales.

Essential Functions:

  • Enhance the guest experience at Maymont professionally and efficiently, providing services throughout the 100-acre attraction and at The Robins Nature Center
  • Support the Maymont mission by using the point-of-sale software to sell admissions, merchandise, memberships, experiences, and other goods and services
  • Support the mission and vision of Maymont including participating in several events each year
  • Conduct guest surveys and assist with the data entry and analysis process
  • Support marketing functions as needed, including event input on community and media calendars
  • Other duties as assigned

Knowledge, Skills & Abilities:

  • Excellent customer service skills
  • Ability to professionally communicate, both verbally and in writing
  • Strong problem solving skills
  • Strong attention to detail
  • Flexible, creative, and innovative

Education & Experience:

  • 1+ years of customer service in retail, hospitality or similar guest-facing environment
  • Experience using point-of sale system; Cashier Live preferred
  • Valid VA Driver’s License required

Physical Demands:

  • Frequent standing and walking for extended periods
  • Bending, stooping and lifting up to 50 lbs.
  • Ability to safely operate a motorized vehicle
  • Ability to work inside and outside in all weather conditions
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Human Resources Generalist

Maymont is seeking a Human Resources Generalist to be responsible for bi-weekly payroll processing, staff recruitment, benefits administration, regulatory reporting and compliance , HR analytics, and special projects.

Essential Functions:

  • Manage biweekly time tracking and conduct payroll processing. Ensure accurate withholding and reporting of payroll taxes, retirement plan contributions, and other benefits.
  • Administer and oversee benefits program including medical, dental, vision, life, and disability insurance and retirement savings plan.
  • Prepare OSHA documentation for accidents, and create and maintain OSHA reports.
  • Provide analysis of HR data and summary reports as needed.
  • Partner with hiring managers to discern workforce needs, define job parameters, outline desired qualifications, and update job descriptions accordingly.
  • Post open positions internally and to selected websites, receive resumes and application forms. Manage the review, pre-qualification, and distribution of incoming resumes submitted via website and other sources. Support managers and leadership staff as needed in selecting the best candidates.
  • Conduct background checks for potential new hires. Communicate with applicants, keep proper documentation.
  • Provide on-boarding and orientation for new employees including new hire paperwork, benefits information, estate tours, and introductions.
  • Schedule training as appropriate. Oversee regulatory HR compliances including anti-discrimination laws, wage and hour laws, Family and Medical
  • Leave Act, immigration laws, Affordable Care Act, legal posting notices and Occupational Health and Safety Act (OSHA).
  • Other duties as assigned.

Knowledge, Skills & Abilities:

  • Working knowledge of a variety of HR concepts, practices, and procedures.
  • Accuracy and attention to detail.
  • Communicates effectively and persuasively, both verbally and in writing.
  • Manages time and resources effectively through strong organization, multi-tasking, time management and project management skills.
  • Works independently as a self-starter committed to delivering the highest in customer service, quality and results.
  • Analyzes information to make sound business decisions. Anticipates problems and works proactively to solve them through creative thinking.
  • Proficient in MS Office: i.e. Word, Excel and Outlook and Payroll processing platforms.
  • Ability to keep confidential information.

Education & Experience:

  • Bachelors Degree in Business or related field
  • Minimum, two (2) years of experience in human resources or related area; HR Generalist experience preferred
  • Minimum two years of experience in payroll administration; Dominion Payroll experience preferred

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Environmental Educator

Maymont is seeking a part-time (no more than 29 hours weekly) weekday Environmental Educator to enhance guests’ educational experience by facilitating high-quality programming for school groups and the general public within the Robins Nature Center and across Maymont.

Essential Functions:

  • Assists with the development and implementation of an extensive annual schedule of environmental education programs for a wide variety of audiences
  • Facilitate SOL based and Public Programming for camps, public programs, school groups in order to meet department goals
  • Utilize proper animal handling techniques under the direction of the Manager of Zoology and Manager of Animal Training
  • May represent Maymont at various institutional meetings and events
  • Supports the mission and vision of Maymont Foundation including participating in several tent pole events each year
  • Other duties as assigned

Knowledge, Skills & Abilities:

  • Strong speaking and organizational skills
  • Demonstrated ability to work with volunteers and interns
  • Experience or a willingness to learn animal handling
  • Ability to pass Basic First Aid and CPR (employer-provided training)
  • Demonstrated ability to implement engaging interpretation and programming
  • Excellent guest services skills required

Education & Experience:

  • Bachelor’s degree in environmental science, education, biology or applicable field preferred
  • Basic knowledge of VA wildlife, watersheds, habitats and other environmental topics
  • Previous experience (1+ year) working with children preferred
  • Valid driver’s license required
  • Ability to pass background check

Physical Demands:

  • Ability to communicate with guests for extended periods
  • Ability to stand, walk, carry and set up equipment
  • Frequent bending, stooping and lifting up to 35 lbs
  • Ability to work inside and outside in all weather conditions
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Seasonal Gardener

Maymont is seeking a part-time season gardener to work closely with the Horticulture and Grounds department to maintain the various gardens, shrub plantings, and the arboretum at Maymont.

Essential Functions:

  • Assists with maintenance tasks in the gardens, beds, plantings and natural areas throughout Maymont during the growing season
  • Leads and works with garden volunteers
  • Learns and maintains an extensive knowledge of Maymont’s historic plantings and their care requirements
  • Supports the mission and vision of Maymont Foundation, including participating in several events each year
  • Other duties as assigned

Knowledge, Skills & Abilities:

  • Ability to work with a diverse team
  • Excellent verbal and written communication skills
  • Basic computer literacy
  • Ability to give and follow directions and work independently, as well as part of a team

Education & Experience:

  • Strong interest in gardening and knowledge of basic horticulture

Physical Demands:

  • Frequent standing and walking for extended periods
  • Bending, stooping, lifting and carrying up to 50 lbs.
  • Ability to safely operate a motorized vehicle and power tools
  • Ability to work inside and outside in all weather conditions
  • Manual dexterity
  • Valid driver’s license and the ability to pass a background check.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Groundskeeper

Maymont is seeking a full-time Groundskeeper to perform landscape maintenance year-round throughout Maymont’s 100 acres, with an emphasis on lawn care.

Essential Functions:

  • Landscape maintenance such as but not limited to grass cutting, leaf raking, trimming, brush removal and some seasonal planting
  • Operate groundskeeping equipment and tools
  • Perform routine maintenance on groundskeeping equipment and tools
  • Maintain clean and organized work areas and storage spaces
  • Occasional weekend work as needed, including storm clean-up and special event support.
  • Supports the mission and vision of Maymont Foundation by participating in several events throughout the year
  • Other duties as assigned

Knowledge, Skills & Abilities:

  • Ability to work with a diverse team
  • Excellent communication skill
  • Ability to give and follow directions and work independently, as well as part of a team

Education & Experience:

  • A minimum of 2 years’ experience in the landscape industry
  • GED or equivalent
  • Experience with zero-turn mower and two-cycle engine equipment such as but not limited to weed eater, blower, hedge clippers and chainsaw

Physical Demands:

  • Frequent standing, sitting and walking for extended periods
  • Bending, stooping, lifting, carrying, and carrying up to 50 lbs.
  • Ability to safely operate a motorized vehicle and power tools
  • Ability to work inside and outside in all weather conditions
  • Manual dexterity
  • Valid driver’s license and the ability to pass a background check

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Horticulturist

Maymont is seeking a full-time Horticulturist to work closely with the Manager of Horticulture planting and maintaining the various gardens, shrub plantings, and the arboretum at Maymont. Works with other staff members and garden volunteers in the daily maintenance of the grounds.

Essential Functions:

  • Planting and maintaining the various gardens, beds, plantings and shrubbery throughout Maymont
  • Assists with all year maintenance tasks
  • Leads garden volunteers
  • Learns and maintains an extensive knowledge of Maymont’s historic plantings and their care requirements
  • Supports the mission and vision of Maymont Foundation, including participating in several events each year
  • Other duties as assigned

Knowledge, Skills & Abilities:

  • Ability to work with a diverse team
  • Excellent communication skills
  • Basic computer literacy
  • Ability to give and follow directions and work independently, as well as part of a team

Education & Experience:

  • Background and understanding of horticulture, preferably with a degree in horticulture. Previous horticulture experience desired
  • Must have, or be able to qualify for within 6 months, a Virginia Department of Agriculture and Consumer Services Commercial Pesticide license
  • Preferably a Virginia Nursery and Landscape Association Certified Horticulturist

Physical Demands:

  • Frequent standing and walking for extended periods
  • Bending, stooping, lifting and carrying up to 50 lbs.
  • Ability to safely operate a motorized vehicle and power tools
  • Ability to work inside and outside in all weather conditions
  • Manual dexterity
  • Valid driver’s license and the ability to pass a background check

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Golf Cart Tour Operator

Maymont is looking for a part-time (no more than 18 hours weekly) Golf Cart Tour Operator. The Golf Cart Tour Operator is a part-time position that provides safe and informative scripted golf cart tours and excellent customer service to Maymont guests. Golf Cart Operators are responsible providing guided tours using specific talking points and keeping updated on Maymont’s programs, events and offerings.

Essential Functions:

  • Provide golf cart tours to registered participants; conducts tours in a timely manner to ensure tours are not running late
  • Set up and take down of audio equipment and any other equipment used during the tour
  • Oversee the check-in process
  • Create a welcoming and informative experience for registered participants
  • Fosters a positive work environment
  • Supports the mission and vision of Maymont Foundation including participating in several tent pole events each year
  • Other duties as assigned

Knowledge, Skills & Abilities:

  • Strong speaking and communication skills
  • Excellent guest services skills required
  • Desire to work with guests of all ages
  • Demonstrated ability to implement engaging interpretation of tour talking points

Education & Experience:

  • Museum/historic site interpretation experience preferred
  • Ability to pass pre-employment background check and have a valid driver’s license

Physical Demands:

  • Ability to communicate with guests for extended periods
  • Ability to stand, walk, carry and drive
  • Ability to work inside and outside in all weather conditions
  • Ability to sit for extended periods
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Email your resume and cover letter. EOE.

Guest Experience Manager

The Guest Experience Manager oversees communications and interactions with guests to ensure that they have consistent experiences at Maymont that delight, educate and inspire them. The manager will develop and implement customer satisfaction strategies and cross promotional opportunities for new and existing experiences within the 100-acre estate and park including orientation at all entrances, maps and way-finding, transportation services, digital and static signage, program promotion, distribution of promotional materials and parking lot services. The manager will serve as a brand ambassador before, during and after guests’ visits including incoming phone calls, email queries and on-site assistance. This position is responsible for admission and on-site program sales and promotion, retail products, vending, food services, and on-site fundraising-related transactions, as well as selecting and ordering retail merchandise and monitoring inventory at all locations across Maymont. The manager collects and tracks visitor data, reports monthly and annual visitation numbers, and conducts guest surveys. The Guest Experience Manager hires, trains, schedules and supervises guest experience staff and volunteers and oversees customer service training for all staff. In addition, this role supports the Maymont marketing department by entering event data on external websites, designing basic signage, preparing reports and other duties as assigned.

Essential Functions:

  • Manage and enhance the guest experience within the 100-acre estate and park professionally and efficiently to support the mission and financial sustainability of Maymont
  • Develop and implement guest experience strategies and cross promotional opportunities to engage audiences on-site and beyond
  • Ensure dissemination of accurate and timely information to guests and staff regarding Maymont’s programs, services, exhibits, support, opportunities and FAQs
  • Schedule, hire, train, and manage guest experiences staff, oversee customer service training for all staff, and ensure that the visitor desks at the Nature & Center and other guest services touchpoints are staffed appropriately
  • Fully manage the retail merchandise, vending and food service programs including purchasing, pricing, inventory, display and financial reporting and analysis
  • Own the guest survey process and consistently conduct guest surveys and analyze and report on data
  • Support marketing as needed including data entry for external and internal calendars and signage
  • Other duties as assigned

Competencies:

  • Excellent customer service skills and strategic thinking abilities
  • Demonstrated ability to collaborate within and across teams
  • Ability to professionally communicate both verbally and in writing
  • Strong analytical, data gathering, and problem solving skills
  • Strong attention to detail
  • Ability to work independently while leading and inspiring a team
  • Flexible, creative, and innovative
  • Ability to lead a diverse staff

Education & Experience:

  • 3+ years of customer service in retail, hospitality or similar guest-facing environment
  • Experience using point-of sale system; Cashier Live preferred
  • 2+ years of purchasing, inventory management, and merchandising preferred
  • 2+ years of basic financial and data analysis preferred
  • 2+ years of experience managing and scheduling employees
  • Bachelor’s degree in hospitality, management, or related field preferred
  •  Valid VA Driver’s License required

Physical Demands:

  • Frequent standing and walking for extended periods
  • Bending, stooping and lifting up to 50 lbs.
  • Ability to safely operate a motorized vehicle
  • Ability to work inside and outside in all weather conditions
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus

Email your resume and cover letter. EOE.

SHARE THIS PAGE: